Privacy Policy

At Secret Wardrobe Collection, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make a purchase. By accessing our website and providing your information, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.

1.2. Payment Information: We do not store your payment information directly on our servers. When you make a purchase, your payment details are securely processed by third-party payment processors, adhering to industry standards and best practices.

1.3. Cookies and Similar Technologies: Like many websites, we use cookies and similar technologies to enhance your browsing experience and gather information about how you interact with our site. These technologies may collect information about your device, IP address, browser type, and pages visited. You can manage your cookie preferences through your browser settings.

1.4. Log Files: Our servers automatically record certain information when you access our website, including your IP address, browser type, referring/exit pages, and the date and time of your visit. This data is used to analyze trends, administer the site, and track user movements.

1.5. Communication: When you contact our customer support team or subscribe to our newsletter, we may collect your name and email address to respond to your inquiries and keep you informed about our latest offers and updates.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.

2.2. Account Management: If you create an account with us, we use your information to manage your account, provide personalized services, and facilitate future purchases.

2.3. Communication: We may use your contact information to send you transactional emails, order updates, and promotional content if you have subscribed to our newsletter. You can opt-out of marketing communications at any time by following the instructions provided in the emails.

2.4. Analytics: We may use aggregated and anonymized data for analytical purposes, such as understanding customer preferences and improving our website's functionality.

3. Data Sharing

3.1. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3.2. We may share your information with trusted service providers who assist us in operating our website, conducting business activities, and delivering products and services to you. These third-party partners are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

3.3. In exceptional circumstances, we may disclose your information if required by law or to protect our rights, safety, or the safety of others.

4. Data Security

4.1. We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Third-Party Links

5.1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of those third parties before providing any personal information.

6. Children's Privacy

6.1. Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will take appropriate measures to remove it from our records.

7. SMS Privacy

7.1 We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

8. Changes to this Privacy Policy

8.1. We reserve the right to update this Privacy Policy from time to time. The latest version will be posted on our website, and the effective date will be indicated at the top of the page. Your continued use of our website after any modifications signify your acceptance of the revised policy.

9. Contact Us

9.1. If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at

By using our website, you agree to the terms of this Privacy Policy. Thank you for choosing Secret Wardrobe Collection, and we look forward to serving you!